Privacy Statement
MapHorizon ("we", "us", "our") is committed to protecting your privacy. This statement explains how we collect, use, disclose and safeguard personal data when you visit our website or interact with us in the course of our business. By using our website or engaging with our services, you agree to the terms of this Privacy Statement.
Information we collect
We may collect and process the following categories of personal data:
- Personal information
- Information you voluntarily provide — such as name, email address, telephone number, organisation or role — for example when submitting a contact form or making an enquiry.
- Usage data
- Information automatically collected when you use our website, including IP address, browser type and version, pages visited and time spent on the site, and referring URLs. This data is collected via cookies and analytics tools.
- Communications
- Records of correspondence with us, including emails and contact form submissions.
How we use your information
We use personal data for the following purposes:
- To respond to enquiries and provide requested information or services.
- To operate, maintain, and improve our website and services.
- To send insights, updates, or marketing communications where you have opted in.
- To manage client relationships and contractual obligations.
- To comply with legal and regulatory requirements.
Legal basis for processing
We process personal data under one or more of the following lawful bases:
- Consent — where you voluntarily provide information or opt in to communications.
- Contractual necessity — where processing is required to provide requested services.
- Legitimate interests — to operate, secure, and improve our business and website.
- Legal obligation — where processing is required by law.
Client engagements: controller and processor roles
Website and business operations
When processing personal data in connection with our website, marketing activities, or internal business operations, MapHorizon acts as a Data Controller.
Client engagements
Where MapHorizon processes personal data on behalf of a client as part of a professional services engagement:
- The client acts as the Data Controller.
- MapHorizon acts as a Data Processor, unless otherwise agreed in writing.
In these cases, MapHorizon:
- Processes personal data only on the client's documented instructions.
- Applies appropriate technical and organisational security measures.
- Does not use client personal data for its own purposes.
Sharing your information
We do not sell personal data.
We may share personal data only with:
- Trusted service providers (e.g. website hosting, analytics, email services).
- Professional advisers where necessary.
- Legal or regulatory authorities where required by law.
Where MapHorizon acts as a Data Processor, any sub-processors are appointed subject to appropriate contractual safeguards and data protection obligations.
Cookies & tracking technologies
Our website uses cookies and similar technologies to:
- Improve user experience.
- Analyse website traffic and performance.
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality. See the Cookie Policy for further detail.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Statement, in accordance with:
- Our internal data retention policy.
- Any applicable contractual obligations.
- Legal and regulatory requirements.
When data is no longer required, it is securely deleted or anonymised.
Your rights (UK & EU users)
Under UK GDPR and EU GDPR (where applicable), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
- Request data portability.
To exercise your rights, please contact info@maphorizon.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or misuse. These measures are proportionate to the nature of the data and the risks involved. MapHorizon is Cyber Essentials certified and operates encrypted-at-rest cloud storage with role-based access controls.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Changes to this policy
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Statement or how we handle personal data, please contact: